At 22phmaya, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player on our platform.
All data transmitted between your device and 22phmaya servers is protected by industry-standard 256-bit SSL encryption, keeping your personal and financial information secure from interception.
We fully comply with the Philippine Data Privacy Act of 2012 (RA 10173) and maintain strict data protection standards for all Filipino players.
You have the right to access, correct, delete, or export your personal data at any time. We make exercising these rights simple and transparent.
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data stays with 22phmaya.
We only retain your personal data for as long as necessary to provide services and comply with legal obligations, then securely delete it.
In the unlikely event of a data breach, we will notify affected users within 72 hours and take immediate action to secure your information.
At 22phmaya, we recognize that privacy is a fundamental right. As a gaming platform serving Filipino players, we are committed to protecting your personal information and complying with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
This Privacy Policy applies to all personal data collected through the 22phmaya website, mobile applications, customer support channels, and any other services we provide. It explains what data we collect, why we collect it, how we use it, who we share it with, and the rights you have regarding your personal information.
We act as the data controller for the personal information we collect. This means we determine the purposes and means of processing your personal data and are responsible for ensuring that processing is lawful, fair, and transparent.
This Policy is effective as of January 1, 2026. We may update this Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on this page, with the "Last Updated" date clearly indicated at the top.
We collect several types of personal information to provide, maintain, and improve our services. The categories of data we collect include:
When you create an account on 22phmaya, we collect:
To comply with Philippine anti-money laundering laws and responsible gaming requirements, we collect:
We use the personal data we collect for the following purposes, all of which are necessary to provide our services and comply with legal obligations:
| Purpose | Legal Basis | Data Used |
|---|---|---|
| Account Creation & Management To create and maintain your player account, authenticate your identity, and provide access to our services. |
Contract Performance | Registration data, login credentials |
| Age & Identity Verification To verify you are 21+ and comply with Philippine gaming regulations and anti-money laundering laws. |
Legal Obligation | KYC documents, date of birth, ID verification |
| Processing Transactions To process deposits, withdrawals, and manage your account balance. |
Contract Performance | Payment method details, transaction history |
| Game Provision To provide access to slots, live casino, bingo, keno, fishing games, and sports betting. |
Contract Performance | Betting history, game activity, account balance |
| Fraud Prevention & Security To detect and prevent fraud, money laundering, collusion, and other prohibited activities. |
Legal Obligation & Legitimate Interest | IP address, device data, transaction patterns, betting behavior |
| Customer Support To respond to your inquiries, resolve disputes, and provide assistance. |
Contract Performance & Legitimate Interest | Communications data, account information |
| Responsible Gaming To monitor for signs of problem gambling and enforce self-exclusion and deposit limits. |
Legal Obligation & Legitimate Interest | Betting history, session duration, deposit patterns |
| Marketing & Promotions To send you promotional offers, bonuses, and updates about 22phmaya (with your consent). |
Consent | Email address, phone number, gaming preferences |
| Platform Improvement To analyze usage patterns, improve our services, and develop new features. |
Legitimate Interest | Technical data, usage data, feedback |
| Legal Compliance To comply with Philippine laws, regulations, and legal processes (e.g., court orders, regulatory audits). |
Legal Obligation | All data categories as required by law |
22phmaya does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your data with the following categories of recipients for the purposes described below:
We share data with trusted third-party service providers who assist us in operating the platform, including:
All service providers are contractually obligated to protect your data and use it only for the purposes we specify.
We may disclose your personal data to Philippine government agencies, law enforcement, or regulatory bodies when:
In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our platform before your data is transferred and becomes subject to a different privacy policy.
We may share your data with other third parties if you have given us explicit consent to do so.
22phmaya uses cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and deliver personalized content. A cookie is a small text file stored on your device that helps us recognize you on subsequent visits.
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling essential cookies may prevent you from using certain features of the platform. To learn more about managing cookies, visit your browser's help section.
Protecting your personal data is a top priority at 22phmaya. We implement a comprehensive set of technical, organizational, and administrative security measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction.
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will:
Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data. 22phmaya is committed to making it easy for you to exercise these rights.
Request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your personal data (subject to legal retention requirements).
Object to processing of your data for direct marketing or other purposes.
Receive your data in a structured, machine-readable format.
Request that we limit how we use your data in certain circumstances.
To exercise any of the above rights, please contact our Data Protection Officer at:
Email: [email protected]
Subject Line: Data Privacy Request – [Your Account Username]
We will respond to your request within 15 calendar days. In some cases, we may need to verify your identity before processing your request to ensure the security of your personal data.
If you believe that 22phmaya has not handled your personal data in accordance with the Philippine Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the government body responsible for administering and implementing data privacy laws in the Philippines.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine laws and regulations. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal and regulatory compliance |
| KYC / identity verification documents | Duration of account + 5 years after closure | Anti-money laundering (AMLA) requirements |
| Financial transaction records | 10 years from transaction date | AMLA and tax compliance obligations |
| Betting and game history | 5 years from date of activity | Dispute resolution and regulatory audits |
| Customer support communications | 3 years from last interaction | Dispute resolution and service improvement |
| Marketing preferences and consent records | Until consent is withdrawn + 1 year | Proof of consent for marketing activities |
| Technical and usage data (logs) | 12 months from collection | Security monitoring and platform improvement |
| Cookie data | As specified in cookie settings (typically 30 days to 2 years) | Platform functionality and analytics |
Once the applicable retention period expires, we will securely delete or anonymize your personal data so that it can no longer be associated with you. In some cases, we may retain anonymized, aggregated data for statistical and analytical purposes indefinitely, as this data cannot be used to identify you.
22phmaya is strictly an adult gaming platform. Our services are intended exclusively for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect, use, or disclose personal information from individuals under the age of 21.
During the registration process, we require all users to confirm their date of birth and undergo identity verification to confirm they meet the minimum age requirement. Any account found to belong to a person under 21 years of age will be immediately suspended, all funds will be returned, and the account will be permanently closed.
If you are a parent or guardian and believe that your child has provided personal information to 22phmaya without your consent, please contact us immediately at [email protected]. We will take prompt action to investigate and, if confirmed, delete the minor's information from our systems.
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes to this Policy, we will:
Your continued use of the 22phmaya platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you should discontinue use of the platform and may request account closure by contacting our support team.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. The most current version of this Policy will always be available at 22phmaya.net/privacy-policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 22phmaya handles your personal data, please do not hesitate to reach out to our Data Protection Officer:
Data Protection Officer
Email: [email protected]
General Support: [email protected]
Live Chat: Available 24/7 via the chat icon on the bottom right of every page
We are committed to resolving any privacy concerns promptly and transparently. Our support team is available around the clock to assist Filipino players from Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines with any data privacy inquiries.
If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which oversees the enforcement of the Data Privacy Act of 2012.
Your privacy and security are our top priorities. Join thousands of Filipino players who trust 22phmaya for a safe, fair, and exciting gaming experience.